Tuesday, July 23, 2013

New Smugmug "unveiling" on July 30

http://www.ustream.tv/smugmug

After Smugmug announced its massive price increase for pro users, I investigated some alternatives. A lot of users jumped ship, from what I can tell, and Zenfolio was the most popular choice for dissatisfied Smugmug customers. I waited it out, knowing that I still had months left before I would have to renew. At that point, I thought, I would leave Smugmug unless they made some major improvements. They didn't. Out of laziness, I stuck with Smugmug, but like many pro users, I downgraded my account to the version ("portfolio"I think it's called) that doesn't let me set different price lists for different galleries, or offer coupons and boutique packaging, but that does still let me use the pro labs for orders). Finally, nearly a year after the maddening price hike, it looks like Smugmug is going to do something big. Will it be enough to make people return to Smugmug? Will it be worth the wait? I guess we'll see...

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